Quality Policy

Steelbiz Pty Ltd, is an independent company based in Port Kembla, providing steel fabrication, on-site erection and industrial maintenance services to heavy industry.

Our Management and staff are committed to the highest quality of products and services that meet and exceed our customer’s expectations, through continual improvement of our Quality Management System.

Objectives

Our management and staff are committed and will strive to:

• Maintain quality principles and build stronger customer focus
• Meet and exceed customer expectations
• Continually improve our Quality Management System
• Train, communicate and educate employee’s, contractors, customers and other applicable interested parties in regard to this policy, and quality products and services where necessary
• Establish quality objectives with measurable targets to ensure continual improvement
• Conduct regular management review meetings to ensure our quality management system is reviewed and controlled appropriately
• Compliance to all statutory, regulatory and other requirements applicable
• Conform to ISO 9001 2015 Quality Management Systems, International Standard
• Follow up on products and services provided, to ensure customer satisfaction is met and exceeded
• Implement and conduct audits necessary for achieving conformity of product and services

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